Refund Policy

At Springbrook RV, we strive to provide the best storage solutions and customer service. We understand that sometimes circumstances change, and we want to ensure that you are satisfied with our services. Below is our refund policy:

General Policy

Refunds are handled on a case-by-case basis and require approval.
To request a refund, please submit a written request via email to [your contact email] with your account details and reason for the refund.

Eligibility for Refunds

Refunds are generally considered for payments made in advance for unused storage periods.
No refunds will be issued for services that have already been provided or for any partial periods of usage.

Refund Processing Time

Refund requests will be reviewed within 3 business days from receipt.
Approved refunds will be processed within 3 business days and will be issued using the original payment method.

Non-Refundable Fees

Certain fees, such as administrative fees, late payment fees, and any other applicable charges, are non-refundable.

Cancellation Policy

To cancel your storage contract, please provide us with 7 days’ notice.
Depending on the timing of the cancellation, a prorated refund may be issued for unused storage time.

Contact Information

For refund requests or any questions regarding our refund policy, please Call us at +1 403-505-4188 or Mail us at springbrookrvstorage@gmail.com